Been having a weird issue with Alexa 35 builds but trying to pinpoint the exact cause. Has anyone had this issue before?
Build as follows: Alexa 35 LBUS to Mini Motor (iris) then daisy-chain LBUS to RF Motor (client mode, focus). CineRT with serial Y Cable to Alexa 35 body.
Issue: Occasionally when plugging in my CineRT the motors will glitch and run constantly full speed. Their lights turn off and unplugging/plugging back in doesn’t stop them from spinning endlessly. Only rebooting the camera fixes it. It usually happens at prep so I think it may be an order of operations glitch where if the camera is on, plugging motors in THEN my horns causes the issue. Plugging everything in with the camera off first seems to avoid the issue.
Anybody have this issue or any insight?
Hi Connor! Laird here from Focusbug. Apologies for not repsonding earlier. I had some login complications that prevented me from responding and then was away for three weeks, so it took a while to get sorted. In any event, I am going to take this info to ARRI ECS. Have you reached out directly to the ECS team regarding this issue? We are not sure why it woudl be occurring. What I can tell you is that the firmware update to the Alexa 35 to implement the Focusbug License is still in flight. I'm positive that any stability issues will be resolved when it is complete; however, in the meantime I'll make htem aware of the issue.
Regards,
L.