Hi Teradek group

I had the great pleasure to be able to be a part of the group buy for an rt motion system. I been having a crazy fun time playing with my new toy but now I have run in to a little problem with the r/s for a canon c700. I’m not able to get it trigger the camera. lm using the lanc cable plugged in to the lanc port for remote A.

please if there is anyone that can help me it will be amazing